Customer Success: Onboarding, Adoption and Renewal
Practical retention for people who want to build, not just watch.
5.0(1 reviews)7 enrolled2h 39mIntermediate Level
Created byMeridian Business School
$0.00
Full lifetime access · Certificate of completion
This course includes
2.6 hours on-demand video
Downloadable course assets & code
Instructional captions & notes
Verified certificate of completion
Full lifetime access with future syllabus updates
Accessible on mobile, tablet, and desktop
Course Overview
Explain the core concepts behind retention in your own words
Know what to learn next, and why it matters
Choose between the common approaches to retention and justify the choice
Set up a working environment and tooling from a clean machine
Course Curriculum
3 modules · 9 lessons · 2h 39m
Understanding Retention: Getting Started — Part 1
21 minBuilding Retention: Getting Started — Part 2
24 minLocked
Testing Retention: Getting Started — Part 3
8 minLocked
Course Description
Customer Success: Onboarding, Adoption and Renewal is built around the questions people actually get stuck on when learning retention — not a tour of features you will never use.
The pace assumes you are capable but busy: no padding, no long introductions, no recap of the previous lesson. By the end you will be able to work on real problems in this area without needing to follow a tutorial.
Part of the Sales & Customer Success catalog at San Uni Academy.
Prerequisites & Requirements
- Comfort with the fundamentals of the subject
- Some hands-on experience, even if self-taught
- A computer you can install software on
- Basic familiarity with retention concepts
Student Feedback & Ratings
5.0
1 student reviews
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Verified Student Ratings
Every review is submitted by a verified student who enrolled and engaged with this curriculum. San Uni Academy continuously audits course quality and student satisfaction.Customer Success: Onboarding, Adoption and Renewal
$0.00★ 5.0